Privacy Policy

This Privacy Policy describes how ICON TECHNOLOGY CONSULTING, INC. (“ICON Technology Consulting,” “we,” “our,” or “us”) collects, uses, and handles information when you visit our website or contact us about our consulting services. We are committed to handling your information with care and transparency.

1. Introduction

ICON TECHNOLOGY CONSULTING, INC. is a management and technology consulting firm based in Lake Saint Louis, Missouri. This Privacy Policy applies to information collected through our website and through your communications with us. By using our website or contacting us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information in two primary ways: information you provide to us directly, and information that is collected automatically when you visit our website.

3. Information You Provide

When you contact us through our website contact form, by email, or by phone, you may provide us with personal information such as:

• Your name (first and last)
• Your company or organization name
• Your email address
• Your phone number
• The nature of your business inquiry or consulting need
• Any other information you choose to include in your message

We only collect the information you voluntarily provide to us. You are not required to provide any personal information to browse our website.

4. Contact Form Information

When you submit our contact form, the information you provide is used to respond to your inquiry and to communicate with you about our consulting services. Contact form submissions are directed to our business email at support@iconconsultingtechnology.com and are handled by our staff with professional discretion.

5. Automatically Collected Information

When you visit our website, certain information may be collected automatically through standard web technologies, including:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

This information is collected in aggregate and is generally not linked to personally identifiable information unless you have also submitted a contact form or communicated with us directly.

6. Cookies and Similar Technologies

Our website may use cookies — small text files stored on your device — to improve website functionality and user experience. Cookies used on our website may include:

• Essential cookies: Necessary for the website to function properly.
• Analytics cookies: Used to understand how visitors interact with our website in aggregate.
• Preference cookies: Used to remember your preferences during your visit.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

7. How We Use Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communications
• To provide consulting services you have requested or expressed interest in
• To communicate with you about your consulting engagement
• To improve our website and the quality of our services
• To comply with applicable legal obligations
• To protect the security and integrity of our business operations

8. How We Communicate With You

We may communicate with you by email, phone, or other means you have provided, for the purpose of responding to your inquiry, discussing your consulting needs, or following up on an ongoing or completed consulting engagement. We do not send unsolicited commercial email to individuals who have not contacted us or requested information from us.

9. Email Communications

If you contact us by email or submit our contact form, we will use your email address to respond to your inquiry. We may also use your email address to follow up regarding your consulting needs. If at any time you prefer not to receive further communications from us, please contact us at support@iconconsultingtechnology.com to request that we stop contacting you.

10. How We Share Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

11. Service Providers

We may use third-party service providers to assist with website hosting, email services, analytics, or other business operations. These service providers may have access to personal information only as necessary to perform services on our behalf and are obligated to maintain the confidentiality and security of that information.

12. Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

13. Business Transfers

In the event that ICON TECHNOLOGY CONSULTING, INC. is involved in a merger, acquisition, sale of assets, or other business transition, personal information we hold may be transferred as part of that transaction. We will notify you of any such change by posting a notice on our website.

14. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. We encourage you to use caution when transmitting sensitive information online.

Our business email communications and contact form submissions are handled through standard business email systems with appropriate security measures in place.

15. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. When personal information is no longer needed, we take reasonable steps to delete or de-identify it.

Information related to consulting engagements may be retained for a longer period as part of our professional business records.

16. Your Privacy Choices

You have the following choices regarding your personal information:

• Opt out of communications: You may request that we stop contacting you at any time by emailing support@iconconsultingtechnology.com.
• Request access to your information: You may request a summary of the personal information we hold about you.
• Request correction: If any information we hold about you is inaccurate, you may request that we correct it.
• Request deletion: You may request that we delete personal information we hold about you, subject to any legal or business retention obligations.

17. Access and Correction Requests

To make any of the requests described above, please contact us in writing at support@iconconsultingtechnology.com or by mail at the address provided at the end of this policy. We will respond to your request within a reasonable timeframe.

18. Children's Privacy

Our website is intended for business use and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can take appropriate action.

19. Third-Party Websites

Our website may contain links to third-party websites that are not operated by ICON TECHNOLOGY CONSULTING, INC. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

20. External Links

When you click on links on our website that take you to external websites, we are not responsible for the privacy practices of those websites. Your interactions with those websites are governed by their own privacy policies.

21. Do Not Track

Some browsers include a “Do Not Track” feature that signals to websites that you do not want to be tracked. Our website does not currently respond to Do Not Track signals. We will update this policy if our practices change.

22. Data Protection

We take the protection of your personal information seriously. Our staff handles client and prospective client information with professional discretion consistent with our obligations as a consulting firm. All consulting engagements are conducted under confidentiality standards appropriate for professional business advisory services.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

24. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: